Returns
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Returns

We understand there are cases when the product you ordered leaves you less than 100% satisfied. When that happens do not hesitate to return the item for a refund or an exchange. For full details please read our return policy below.
 

Items eligible for return must be initiated within 30 days from the order delivery date. Refunds for returns less shipping and restocking fees go to the original form of payment. Allow for 10 business days from the receipt of a return for a charge credit.

 

Prior to placing an order refer to the product detail page for the item specific return policy. After placing an order refer to confirmation or shipping update e-mails.


Returnable items must arrive back in original condition.

Products must be new, unused, and must include all accessories that shipped with the item. Products must be in the original packaging, and must include all documentation such as user manuals, warranty information, etc. Items sold in Multiple Quantities must be returned in the minimum multiple quantity they were sold in. Products and packaging not in original condition will not be accepted for return.


Please do not return an item without first obtaining a Return Authorization Number.

To request a Return Authorization Number click here

 

Due to the nature of some types of orders the general return policy will not apply. Some exceptions include:

  1. Clearance items are sold as is and are not eligible for return.
  2. Orders for 10 or more of the same item are subject to a 25% restocking charge.
  3. Items with a dollar value greater than $500 are subject to a 25% restocking charge.
  4. Orders for items that are not on the Market Street Cargo website may not be returned.
  5. Notification will be provided at the time of ordering if an item is not eligible for return.
  6. Custom and built-to-order items are not eligible for return.